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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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positive

April 18, 2025

5  out of  5
rating by positive
"⭐️⭐️⭐️⭐️⭐️ "I had the pleasure of working with Citlali Nava as my insurance agent at State Farm, and I couldn't be happier with my experience. From start to finish, she was professional, knowledgeable, and truly dedicated to finding the best options for me. Citlali took the time to understand my needs and provided me with a full cover plan for my 2 BMW at a great price. Her attention to detail and willingness to answer all my questions made the entire process smooth and stress-free. I highly recommend Citlali to anyone looking for an insurance agent who truly cares about her clients. Thank you, Citlali, for your outstanding service!""
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Denise Cortez

April 18, 2025

5  out of  5
rating by Denise Cortez
"Samantha was very helpful and I couldn’t be more thankful she explained all my coverages and concerns."
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Wesley Smith

April 16, 2025

5  out of  5
rating by Wesley Smith
"I just moved to town about a month ago and I was having serious issues reaching the State Farm office that was back where I was moving from. I want to personally thank Citlali for helping me a ton ever since the first phone call! Not only did she help me switch my policy to the local area successfully, but she managed to lower my policy payments as well! I'm very grateful for the assistance and have nothing but an awesome experience with this office & Ms. Citali! 😄"
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Christina M. Fernandez

April 11, 2025

5  out of  5
rating by Christina M. Fernandez
"Samantha took the time to answer all of my questions thoroughly and provided me with the clarity I needed for my decision. Great customer service!!"
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Liz Oquendo

April 10, 2025

5  out of  5
rating by Liz Oquendo
"David, his team, and Sam were incredibly helpful and kind. Made the insurance process easy, we highly recommend!"
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Dulce Mercado

April 9, 2025

5  out of  5
rating by Dulce Mercado
"I spoke to Ms. Samantha yesterday and she was incredibly helpful, answered each question I had and was very patient. Thank you for your time, Samantha!"
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Jordan Cortez

April 9, 2025

5  out of  5
rating by Jordan Cortez
"Thank you Samantha for helping out with finding the right coverage for me today! I had a great experience with her and she was very respectful and very kind!"
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The Road King

April 9, 2025

5  out of  5
rating by The Road King
"Just found out Samantha is working there. I'm looking forward to getting a business quote. She's really helpful and goes out of her way to check everything needed."
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Laura Morales

April 9, 2025

5  out of  5
rating by Laura Morales
"Thank you David for your team. I had a pleasure speaking to Samantha. She is awesome. Hope to speak to her again."
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Allen

April 3, 2025

5  out of  5
rating by Allen
"Citlali help me out a lot"
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Jason

March 31, 2025

5  out of  5
rating by Jason
"Great! 👍"
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Simrat Libra

March 31, 2025

5  out of  5
rating by Simrat Libra
"I had an excellent experience working with Brian at State Farm. He was incredibly knowledgeable, patient, and went above and beyond to ensure I had the best coverage for my needs. He took the time to explain my options clearly, making the entire process smooth and stress-free. His professionalism and genuine care for his clients truly set him apart. I highly recommend Brian to anyone looking for top-notch insurance service!"
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Alejandro Rodriguez

March 31, 2025

5  out of  5
rating by Alejandro Rodriguez
"Bryan Sarabia helped me out a lot. I was over paying with my family and he showed me that most other companies over charge"
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Theresa Tran

March 31, 2025

5  out of  5
rating by Theresa Tran
"Brian was tremendously helpful and he was very patient, kind and honest and very straight forward. His service was exemplary. I would definitely call back knowing im in good hands!"
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Savera Manik

March 31, 2025

5  out of  5
rating by Savera Manik
"Super helpful and professional! Brian S took the time to explain everything clearly and made sure I got the best coverage. Great experience! He treated us like family and wanted the best for us."
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prakhar jain

March 26, 2025

5  out of  5
rating by prakhar jain
"I worked with Citlali and she was really great with helping me out with the auto insurance policy. I definitely recommend working with her."
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Brayan Savón Caballero

March 26, 2025

5  out of  5
rating by Brayan Savón Caballero
"Excelente servicio!! Muy satisfecho con el trato y cumplieron mis espectactivas!!"
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Brandon Cooper

March 20, 2025

5  out of  5
rating by Brandon Cooper
"David & Brian are great representatives of State Farm & their mission! Great service!"
We responded:
"Thanks for sharing your thoughts Brandon, we appreciate you! It was great to work with you and speak over the phone - I hope we can continue to earn your business for many years to come. -David"
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Gustavo Osoria

March 19, 2025

5  out of  5
rating by Gustavo Osoria
"Great place! Brian helped me out, easy going guy. He seems genuine on trying to get you the best price he can, he was able to get me 2 or 3 different discount which is very helpful for new and younger insurance buyers like myself. Would highly recommend if you're in the market for car insurance and want to get the best price."
We responded:
"Glad to hear this Gustavo, thanks for the nice words! Brian is very professional and understanding...and I know he only wants to help people of all ages with protecting their car, home and income with solutions that are easy on the wallet. Give us a call or text if you have any questions or comments about your policies or how we might be able to help in other ways. -David"
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Jorge De Jesús Tejeda Valdez

March 6, 2025

5  out of  5
rating by Jorge De Jesús Tejeda Valdez
"Citlali do a great job helping me out with some doubts that I have. Really great costumer service!"
We responded:
"Thanks Jorge, I am glad to hear Citlali answered any questions you might have had. Please call or text us if you have any questions or concerns in the future - we are here for you! "
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Troy Walters

March 5, 2025

5  out of  5
rating by Troy Walters
"Citlali was a major help in getting my renters insurance issues resolved. She was very friendly and professional, and an absolute bonus to the State Farm family. If you ever need insurance of any kind, I would definitely look her up. She even said they have pet insurance, which I've never heard of before.. Thank you again Ms Catlali, you're the best.."
We responded:
"Thanks for the kind words Troy, and I'm pleased to hear your renters insurance issue was resolved. Citlali is great and only wants to help so dont hesitate to ask any questions or see if we can help. And Yes, we offer pet insurance through TruPanion. Give us a call if you want to hear more about it. "
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Evgeny Klim

February 10, 2025

5  out of  5
rating by Evgeny Klim
"Citlali Nava helped me resolve my issue with my problem quickly and clearly. I am glad I went to him"
We responded:
"Thanks Evgeny, glad to hear Citlali was able to help you so quickly. She is the best! Please dont hesitate to call or text if there is anything she or I can help with. -David"
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Tecia

February 7, 2025

5  out of  5
rating by Tecia
"Brian was awesome and lots of help! Give him a raise!"
We responded:
"Thanks Tecia! Glad to hear Brian was lots of help for you - please dont hesitate to call or text if you need anything else. "
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naveen malkhade

January 30, 2025

5  out of  5
rating by naveen malkhade
"Citlai provided outstanding assistance today! She quickly understood my query over the phone and immediately began assisting me. She efficiently updated my insurance and even responded ahead of the expected time. Her professionalism, attention to detail, and commitment to excellent service made the entire process seamless. Truly appreciate her dedication!""
We responded:
"Thanks Naveen, we are always happy to go above and beyond to help customers and make the insurance process stress-free. Call or text anytime you need help or have a question, we are here for you. "
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Zachary Sabin

January 25, 2025

5  out of  5
rating by Zachary Sabin
"David and his team are amazing! They go above and beyond to help their customers protect their assets and income from life’s everyday risks. Whether it’s finding the right coverage or answering questions, they make the whole process easy and stress-free. If you’re looking for a team that truly cares and delivers great service, David and his team are the ones to call!"
We responded:
"Thanks Zach, really appreciate you recognizing our approach to helping customers...we only seek to add more value to their lives and protect what matters most. "